fbpx

Faqs

Frequently Asked Questions


At omouxtis.com we are very careful in the matter of your immediate and proper service. If you nevertheless find an omission in your order you have two options:
  1. Call our call center and report the problem
  2. Send us an e-mail at info@omouxtis.com, where the order code will be mentioned, the name in which the registration was made and of course the mistake that was made.
 
All the products we have posted on oMouxtis.com are new.
Orders are usually confirmed within 24 hours of order completion, for products with immediate availability. Then the order is usually shipped within 24 hours with an extension of up to 7 days. In any case, however, the customer is notified either by email or by phone regarding the estimated shipping or delivery time.
You should contact us to let you know how long the product will be available again. The company does not undertake that the price of the product will be the same after the re-receipt of the products.
Find the products you are interested in through the search engines or from the various themed pages. Click on the button - link Cart next to the product you are interested in and this will enter your online 'shopping cart'.
You can change the shipping details of your order by calling +357 99 916 537 - 38 in time or by sending an email to info@omouxtis.com. This can be done if you have not received an email and your order has not been registered.
For more complete information about the operation of the products you can contact the call center at +357 99 916 537-38, Monday to Friday from 8 am to 7 pm, and a market consultant will inform you.
Please before sending any product back contact us at returns@omouxtis.com or fill out the return form here and we will inform you about the next steps within 48 hours. In the event of a refund, the transfer time to your original payment account may be up to 30 days depending on your bank system and the terms and conditions. Thanks for your understanding.